Strategic Plan

*NEW* Strategic Planning 2022

In 2018, the Milford Public Library prepared a three-year Strategic Plan to ensure that we were meeting the needs and priorities of our community. A year into that plan, the pandemic arrived and forced a change to the priorities we had identified.  The Library Board and staff are now reviewing and updating the 2018 plan and seek your input on how to shape the library's operations and services over the upcoming three years. The survey should take no more than ten minutes. If you have any questions about this survey, please contact Library Director Christine Angeli at or 203-783-3399. 


Take the survey here: Strategic Plan Survey 2022


Thank you for your time and input!

Previous Plan
Strategic Plan 2018

Goals and Objectives:

Goal 1: Support Community Engagement


  • Expand and strengthen outreach to community organizations
  • Provide and promote programs and community-building opportunities
  • Engage new and underserved communities
  • Develop a balance of active and quiet areas
  • Create a welcoming environment for community members to appreciate and celebrate diverse perspectives, cultures and values
  • Enliven and improve exterior space

Goal 2: Promote Childhood Literacy


  • Create welcoming and vibrant spaces to encourage active play and hands-on experiential learning to inspire critical and creative thinking
  • Expand and cultivate opportunities that develop/enhance all types of literacy skills (including early literacy, information literacy, and digital/technological literacy experiences)
  • Expand partnership with public/private community and home-based learning settings
  • Children from birth to age 5 and their caregivers will have engaging programs and services that promote competence and knowledge in all early literacy skills
  • School-age children will have engaging and age-appropriate programs and services that promote competence and knowledge
  • Offer services that support families and the community to develop the knowledge, skills, and confidence necessary to support children's learning.

Goal 3: Satisfy Curiosity and Stimulate Imagination


  • Increase community awareness of the engagement with library programs, services, resources and collections
  • Increase quality staff interactions with patrons
  • Introduce and support relevant technologies
  • Build and maintain collections that inform, inspire, entertain, and stimulate imagination
  • Provide hands-on educational opportunities

Goal 4: Foster Informed Citizens

  • Provide opportunities that foster the civil exchange of ideas
  • Increase outreach to civic groups
  • The library's resources will be current, relevant, and easily accessible to all

Goal 5: Facilitate Creation and Collaboration


  • Expand makerspace offerings
  • Evaluate current space usage
  • Identify business needs and build resources to support the business/entrepreneur community
The full 2018 plan is available online as a PDF; printed copies are available for viewing at all public service desks.